Jaksta

Hi, Jaskta Music Miner does not run on El Capitan, any idea ?

it's been over a week since my problem persists, please help

Hi Rachid,

Sorry for the delay. I just replied to your email.

The newest version is 1.3.6 which you can get from here:

http://download.shedworx.com/musicminer/beta/JakstaMusicMiner.pkg

Make sure you install and run the new version from your Applications folder. If you have another version of it somewhere else, this may be older. You can always go to the menu and choose About Jaksta Music Miner to see the version number.

If you still see the same problem with version 1.3.6, can you send us the log file again?

Thanks,

Ben

Jaksta Support

it's been over three days i've sent you my Log file and 2 screen shot, i'm waiting a solution for my problem and sorry for my bad english

Hi Rachid,

You can download the beta version now which should fix it:

http://download.shedworx.com/musicminer/beta/JakstaMusicMiner.pkg

If this still does not fix your issue, it sounds like you may have a separate problem. If you can give as much detail as possible about exactly what you are trying to do and exactly what you see, this would help us to assist you. Also if you can send your log file in this will help. You can find it by going to the Preferences and clicking Find Log File.

Thanks,

Ben

Jaksta Support