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Unable to Start - Fatal Error

All of a sudden my Jaksta Media Recorder will not start.  I have rebooted, uninstalled and reinstalled to not avail.  I've attached a screenshot.  

doc
(1.52 MB)

I have now reinstalled .net framework.  No change.  I have tried every single one of the solutions in your knowledge base for this item, including replacing the config file with a renamed default.  Still no joy.  

2017-04-12 15:16:55,813 [1] ERROR zt [(null)] - Program: Starting

2017-04-12 15:16:55,883 [1] ERROR zt [(null)] - Program: OS: Microsoft Windows NT 6.1.7601 Service Pack 1

2017-04-12 15:16:55,883 [1] ERROR zt [(null)] - Program: Version jmrp: 6.0.1.64

2017-04-12 15:16:55,883 [1] ERROR zt [(null)] - Program: Version mscorlib: 4.0.0.0

2017-04-12 15:16:55,883 [1] ERROR zt [(null)] - Program: Version log4net: 1.2.13.0

2017-04-12 15:16:55,883 [1] ERROR zt [(null)] - Program: Version juc: 6.0.1.64

2017-04-12 15:16:55,883 [1] ERROR zt [(null)] - Program: Version System: 4.0.0.0

2017-04-12 15:16:55,883 [1] ERROR zt [(null)] - Program: Version jgl: 6.0.1.64

2017-04-12 15:16:55,883 [1] ERROR zt [(null)] - Program: Version System.Windows.Forms: 4.0.0.0

2017-04-12 15:16:55,930 [1] ERROR zt [(null)] - Program: WM_SHOWWINDOW = 49735

2017-04-12 15:16:55,945 [1] ERROR zt [(null)] - Program: Starting GUI

2017-04-12 15:16:56,665 [5] ERROR c4 [(null)] - AnalyticsManager: Sesssion Id is: 309779619 1492010216

2017-04-12 15:16:56,888 [5] ERROR c4 [(null)] - Helpers: DpiX: 120

2017-04-12 15:16:56,888 [5] ERROR c4 [(null)] - Helpers: DpiY: 120

2017-04-12 15:16:56,889 [5] ERROR c4 [(null)] - Helpers: Scale: {Width=1.25, Height=1.25}

2017-04-12 15:16:56,889 [5] ERROR c4 [(null)] - Helpers: Screen: \\.\DISPLAY1, 32 bpp, 1920x1080

2017-04-12 15:16:56,969 [5] ERROR c4 [(null)] - MainForm: New installation

2017-04-12 15:16:57,588 [5] ERROR c4 [(null)] - Helpers: No touch screen and force touch is off - disabling touch provider

2017-04-12 15:16:58,027 [5] ERROR c4 [(null)] - LibraryManager: Error loading library: Failed to find or load the registered .Net Framework Data Provider.

2017-04-12 15:16:58,028 [5] ERROR c4 [(null)] - GenericTypedQueue: Mobile - DB : Thread was being aborted.

2017-04-12 15:16:58,040 [1] ERROR zt [(null)] - LibraryManager: Could not load library: Failed to find or load the registered .Net Framework Data Provider.

System.IO.IOException: LibraryManager: Could not load library: Failed to find or load the registered .Net Framework Data Provider.

   at gx..ctor(String A_0, e A_1)

   at u8..ctor()

   at vj..ctor()

   at yp.aq()

   at u7..ctor()

   at u7..ctor(String[] A_0)

   at zt.a(String[] A_0)

Bizarrely, having uninstalled and reinstalled iTunes (as that wasn't working properly either), JMR seems to be working again......

Hi Andrew,


Yes that is very odd indeed. At least it's fixed now.


If the problem comes back, could we get you to post a log file the next time it occurs?


You can find it in Jaksta by going to Preferences > General > Find Log File


Regards

Liam

Jaksta Support

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