Support | Jaksta - OS X El Capitan - No longer works

C

Clark Morgan

started a topic over 9 years ago

I get an "installation error" after upgrading to El Capitan. Is there a fix for this?

D

Dean Swinfield

said over 9 years ago

I too get a crash every time I run Jaksta now, even with trying the beta.

I open Jaksta, then open safari, and open this page...

http://www.gala.fr/l_actu/culture/astrid_berges-frisbey_i_origins_parle_de_respect_325854

As soon as the video starts, I get a crashdump:

Process: Jaksta [1644]

Path: /Applications/Jaksta.app/Contents/MacOS/Jaksta

Identifier: com.shedworx.Jaksta

Version: 1.4.6 (188)

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Jaksta [1644]

User ID: 501

Date/Time: 2015-11-28 20:39:51.369 +0000

OS Version: Mac OS X 10.11.2 (15C40a)

Report Version: 11

Anonymous UUID: 26721860-51F7-304A-37E9-E0D15013FAA3

Sleep/Wake UUID: 9549A9F5-A5AA-4016-B070-23272F6024EF

Time Awake Since Boot: 10000 seconds

Time Since Wake: 2600 seconds

System Integrity Protection: enabled

Crashed Thread: 14 DownloadThread idx:3

Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:

Assertion failed: (px != 0), function operator->, file ../libs/include/boost/smart_ptr/shared_ptr.hpp, line 648.

Global Trace Buffer (reverse chronological seconds):

73.231872 CFNetwork 0x00007fff9611814d TCP Conn 0x7fc9ab19c100 complete. fd: 42, err: 0

73.232084 CFNetwork 0x00007fff961a6a2b TCP Conn 0x7fc9ab19c100 event 1. err: 0

73.234845 CFNetwork 0x00007fff9611741f TCP Conn 0x7fc9ab19c100 started

85.523009 CFNetwork 0x00007fff9611814d TCP Conn 0x7fc9a8c48700 complete. fd: 6, err: 0

85.523409 CFNetwork 0x00007fff961a6a2b TCP Conn 0x7fc9a8c48700 event 1. err: 0

85.594341 CFNetwork 0x00007fff9611741f TCP Conn 0x7fc9a8c48700 started

85.596556 CFNetwork 0x00007fff960db08a Creating default cookie storage with process/bundle identifier

85.596556 CFNetwork 0x00007fff960db022 Faulting in CFHTTPCookieStorage singleton

85.596575 CFNetwork 0x00007fff960daeb1 Faulting in NSHTTPCookieStorage singleton

Thread 0:: Dispatch queue: com.apple.main-thread

0 libsystem_kernel.dylib 0x00007fff89409386 mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fff894087c7 mach_msg + 55

2 com.apple.CoreFoundation 0x00007fff8c580624 __CFRunLoopServiceMachPort + 212

3 com.apple.CoreFoundation 0x00007fff8c57faec __CFRunLoopRun + 1356

4 com.apple.CoreFoundation 0x00007fff8c57f338 CFRunLoopRunSpecific + 296

5 com.apple.HIToolbox 0x00007fff9661f935 RunCurrentEventLoopInMode + 235

6 com.apple.HIToolbox 0x00007fff9661f76f ReceiveNextEventCommon + 432

7 com.apple.HIToolbox 0x00007fff9661f5af _BlockUntilNextEventMatchingListInModeWithFilter + 71

8 com.apple.AppKit 0x00007fff8e246dc2 _DPSNextEvent + 1067

9 com.apple.AppKit 0x00007fff8e61389f -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454

10 com.apple.AppKit 0x00007fff8e23cc9c -[NSApplication run] + 682

11 com.apple.AppKit 0x00007fff8e1bf1f4 NSApplicationMain + 1176

12 com.shedworx.Jaksta 0x0000000100551c30 0x100503000 + 322608

13 libdyld.dylib 0x00007fff8f6535ad start + 1

Thread 1:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x00007fff8940fff6 kevent_qos + 10

1 libdispatch.dylib 0x00007fff8d3b5099 _dispatch_mgr_invoke + 216

2 libdispatch.dylib 0x00007fff8d3b4d01 _dispatch_mgr_thread + 52

Thread 2:

0 libsystem_kernel.dylib 0x00007fff8940f206 __semwait_signal + 10

1 libsystem_c.dylib 0x00007fff84b6ad17 nanosleep + 199

2 com.yourcompany.ShedworxCommon 0x0000000100bea480 sc_remove_preview + 96

3 libsystem_pthread.dylib 0x00007fff8cc3bc13 _pthread_body + 131

4 libsystem_pthread.dylib 0x00007fff8cc3bb90 _pthread_start + 168

5 libsystem_pthread.dylib 0x00007fff8cc39375 thread_start + 13

Thread 3:: com.apple.NSURLConnectionLoader

0 libsystem_kernel.dylib 0x00007fff89409386 mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fff894087c7 mach_msg + 55

2 com.apple.CoreFoundation 0x00007fff8c580624 __CFRunLoopServiceMachPort + 212

3 com.apple.CoreFoundation 0x00007fff8c57faec __CFRunLoopRun + 1356

4 com.apple.CoreFoundation 0x00007fff8c57f338 CFRunLoopRunSpecific + 296

5 com.apple.CFNetwork 0x00007fff960de559 +[NSURLConnection(Loader) _resourceLoadLoop:] + 412

6 com.apple.Foundation 0x00007fff8bc76c6f __NSThread__start__ + 1351

7 libsystem_pthread.dylib 0x00007fff8cc3bc13 _pthread_body + 131

8 libsystem_pthread.dylib 0x00007fff8cc3bb90 _pthread_start + 168

9 libsystem_pthread.dylib 0x00007fff8cc39375 thread_start + 13

Thread 4:: com.apple.CFSocket.private

0 libsystem_kernel.dylib 0x00007fff8940f176 __select + 10

1 com.apple.CoreFoundation 0x00007fff8c5cc16a __CFSocketManager + 762

2 libsystem_pthread.dylib 0x00007fff8cc3bc13 _pthread_body + 131

3 libsystem_pthread.dylib 0x00007fff8cc3bb90 _pthread_start + 168

4 libsystem_pthread.dylib 0x00007fff8cc39375 thread_start + 13

Thread 5:: JavaScriptCore::Marking

0 libsystem_kernel.dylib 0x00007fff8940eeb2 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x00007fff8cc3c150 _pthread_cond_wait + 767

2 libc++.1.dylib 0x00007fff9773568f std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47

3 com.apple.JavaScriptCore 0x00007fff917a657b JSC::GCThread::waitForNextPhase() + 171

4 com.apple.JavaScriptCore 0x00007fff917a63c8 JSC::GCThread::gcThreadMain() + 88

5 com.apple.JavaScriptCore 0x00007fff9179bd42 WTF::threadEntryPoint(void*) + 178

6 com.apple.JavaScriptCore 0x00007fff9179bc6f WTF::wtfThreadEntryPoint(void*) + 15

7 libsystem_pthread.dylib 0x00007fff8cc3bc13 _pthread_body + 131

8 libsystem_pthread.dylib 0x00007fff8cc3bb90 _pthread_start + 168

9 libsystem_pthread.dylib 0x00007fff8cc39375 thread_start + 13

Thread 6:: JavaScriptCore::Marking