Hi Francisco,
Sorry we are unable to reply in Spanish.
Can you try reinstalling the latest version:
https://www.jaksta.com/download/mac/jaksta-media-recorder
If this does not help can you send us the log file? You can find it by going to the Preferences and clicking the Find Log File button.
Thanks,
Ben
Jaksta Support
Francisco Jose Requena Mompo
Hola
Tengo Jaksta desde el 2013 y de golpe ahora ha dejado de funcionar.
¿Pueden explicarme que pasa?
Gracias