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Jaksta Converter
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Start a new topic
How To Generate A Clean Log File
B
Ben Graham
started a topic
over 9 years ago
Do the following to generate a clean log file:
Open Jaksta Converter
Go to File > Reveal Log File
This will open a Finder window that needs to remain open for the remainder of the process
Quit Jaksta Converter
Delete the log file in the Finder window
Reopen Jaksta Converter
This will automatically generate a new log file in the Finder window
Attempt to use Jaksta Converter under the circumstances that result in an issue
Quit Jaksta Converter once it fails and/or the error is reproduced
Source the new log file in the Finder window and then attach it to your reply (don't copy and paste the code in it - send the file itself)
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Ben Graham
Do the following to generate a clean log file: