Getting to it later today. Thanks for your patience.
Thanks for your patience.
Your logs show from 2016-11-12 22:41:26 to 2016-11-12 22:42:28 and show three recordings currently in progress:
1. from 00:03:10 to 00:03:37
2. from 00:02:55 to 00:03:19
3. from 00:02:29 to 00:02:56
No errors etc.
Are these logs from a hang?
Definitely yes
I can close the GUI but the jmrp.exe process is still running and i must kill them in the Task Manager.
And it only appears on chaturbate and not on cam4
Can you get me some more info as only 5 debug logs were in the zip file:
1. Copy C:\Program Files (x86)\Jaksta Technologies\Jaksta Media Recorder 6\jmrp.exe.log4net to a location where you can edit it.
2. Open it in notepad or your fav text editor.
3. Change
<param name="MaxSizeRollBackups" value="5" />
to
<param name="MaxSizeRollBackups" value="20" />
3. Save and copy it back over the original
This change, plus the change you made to this file before so debug mode is always on, should ensure alot more data for us to look at.
After the hang happens - zip up *all* log files in C:\Users\<your user>\AppData\Local\Temp\Jaksta and attach here.
Could you also please provide a zipped up copy of C:\Users\<your user>\AppData\Local\Jaksta_Technologies_Pty_L
Could you also please provide a system info dump after the hang happens:
1. Ctrl-R to bring up the Run dialog
2. Enter msinfo32.exe and click OK to start the System Information widget
3. File > Export to save the system info
Attach it here.
When doing the above can you try this one please?
http://downloads.jaksta.com/release/jak6/JMR6/6.0.1.59/JMR6-6.0.1.59.exe
After i had disabled the Video Page Extractor the Error no longer appears.
So i think there is a Problem with this and chaturbate.
You have checked on "Include network trace in debug logs".
This includes a huge amount of data in the debug logs and is not intended for debugging what you are experiencing and should only be used when we ask for it - its off by default. Infact it alone will be causing hanging of the UI as entire network packets are dumped to log files.
Please provide details of the site you are capturing from when this happens and normal debug logs (switch off Include network trace in debug logs).
This is how to use debug mode: https://support.jaksta.com/discussions/topics/6000009063
Thanks
I hope that worked
Your getting an "Out of memory exception" thrown when trying to allocate memory for data packets received, which is quite strange as the logs say there are only 3 packets in the queue.
What website is this you are capturing from?
Does it happen when you use winpcap instead of the Network (ndis) monitor?
Whats happening with the memory usage on your machine before this happens?
I capturing chaturbate and/or cam4.
Yes the Problem occurs at both ndis and winpcap
The pc has 24GB of RAM and the usage ist between 4-5GB.
The Pagefile is set to max 1024MB can this be the Problem?
Here is another Log after i had this Problem.
After one Week i can say it only occurs on chaturbate.
So can i hope to get an solution for it?
I cant replicate that here. In the next release Ill put some more debug in to get more details about what is happening. Ill let you know when its available early next week.
Here are the Logs with the New Version 6.0.1.26
Your logs show lots of memory errors when attempting to write to the logs and then a few seconds later a fatal memory error
System.Configuration.ConfigurationErrorsException:An error occurred loading a configuration file: Exception of type 'System.OutOfMemoryException' was thrown. (C:\Windows\Microsoft.NET\Framework\v4.0.30319\Config\machine.config)
at System.Configuration.ConfigurationSchemaErrors.ThrowIfErrors(Boolean ignoreLocal)
at System.Configuration.BaseConfigurationRecord.ThrowIfParseErrors(ConfigurationSchemaErrors schemaErrors)
at System.Configuration.Configuration..ctor(String locationSubPath, Type typeConfigHost, Object[] hostInitConfigurationParams)
at System.Configuration.Internal.InternalConfigConfigurationFactory.System.Configuration.Internal.IInternalConfigConfigurationFactory.Create(Type typeConfigHost, Object[] hostInitConfigurationParams)
at System.Configuration.ClientSettingsStore.ClientSettingsConfigurationHost.OpenExeConfiguration(ConfigurationUserLevel userLevel)
at System.Configuration.ClientSettingsStore.WriteSettings(String sectionName, Boolean isRoaming, IDictionary newSettings)
at System.Configuration.LocalFileSettingsProvider.SetPropertyValues(SettingsContext context, SettingsPropertyValueCollection values)
at System.Configuration.SettingsBase.SaveCore()
at System.Configuration.SettingsBase.Save()
at System.Configuration.ApplicationSettingsBase.Save()
at ed.Dispose()
You have 24GB of RAM and a 1024MB page file? Windows 7 has a minimum of 1xRAM for a page file according to this: https://support.microsoft.com/en-au/kb/2860880. Why not let windows manage the page file size for you. That is the default setting.
Ill do a memory analysis of RTMP recording again and see if I can see anything, but in the mean time I suggest you use the Page Extraction Capture method for chaturbate.
Enter the url of the page hosting the broadcast into the field "Enter (or Drag and Drop) the url of a video page to download" and click the down arrow or press enter. You can also setup a live stream monitor if you dont want to miss a broadcast. You can also configure Auto detect mode to do a page extraction instead of recording via Settings > Internet Downloads > Advanced > Page.
LibertyX
Sometimes i have the Problem then i open a new Stream The Media Recorder completely hangs.
And to close and restart the Program will not resolve this Problem. I must close the Program and then i must kill the jrmp.exe Process in Task Manager after that ist works till it hangs again :(
I have the Problem on 2 Computers (Win7 64bit 8G Ram)
I have tried to make Debug Logs but i can not say if it works