When doing the above can you try this one please?
http://downloads.jaksta.com/release/jak6/JMR6/6.0.1.59/JMR6-6.0.1.59.exe
Can you get me some more info as only 5 debug logs were in the zip file:
1. Copy C:\Program Files (x86)\Jaksta Technologies\Jaksta Media Recorder 6\jmrp.exe.log4net to a location where you can edit it.
2. Open it in notepad or your fav text editor.
3. Change
<param name="MaxSizeRollBackups" value="5" />
to
<param name="MaxSizeRollBackups" value="20" />
3. Save and copy it back over the original
This change, plus the change you made to this file before so debug mode is always on, should ensure alot more data for us to look at.
After the hang happens - zip up *all* log files in C:\Users\<your user>\AppData\Local\Temp\Jaksta and attach here.
Could you also please provide a zipped up copy of C:\Users\<your user>\AppData\Local\Jaksta_Technologies_Pty_L
Could you also please provide a system info dump after the hang happens:
1. Ctrl-R to bring up the Run dialog
2. Enter msinfo32.exe and click OK to start the System Information widget
3. File > Export to save the system info
Attach it here.
Definitely yes
I can close the GUI but the jmrp.exe process is still running and i must kill them in the Task Manager.
And it only appears on chaturbate and not on cam4
Thanks for your patience.
Your logs show from 2016-11-12 22:41:26 to 2016-11-12 22:42:28 and show three recordings currently in progress:
1. from 00:03:10 to 00:03:37
2. from 00:02:55 to 00:03:19
3. from 00:02:29 to 00:02:56
No errors etc.
Are these logs from a hang?
Getting to it later today. Thanks for your patience.
there are some news?
Could you see the failure?
here the logs
i did this... but on the wrong file :(
there are 3 exe.log4net files :(
Hey the logs arnt in debug mode. Please make the changes as per my last posts and send them through after you get the hanging.
Ta.
Here the Logs
Probably a different taste in models ;)
Did it hang and you had to kill JMR whilst the logs you provided were being collected as they don't show anything out of the ordinary?
Switch debug on and leave it on until it happens:
1. Copy C:\Program Files (x86)\Jaksta Technologies\Jaksta Media Recorder 6\jmrp.exe.log4net to a location where you can edit it.
2. Open it in notepad or your fav text editor.
3. Change
<level value="ERROR" />
to
<level value="INFO" />
3. Save and copy it back over the original
Debug mode will always be on now.
When the hang happens zip up C:\Users\<your user>\AppData\Local\Temp\Jaksta and attach it here.
The only Thing that i can say is. I have the same Issue on 2 Computers with different RAM Konfiguration and Size. So I don´t think that this is a RAM Problem.
I've tested here again and it doesn't show anything but what would be expected with stable memory usage over the recording period and no hanging.
I swapped models a couple of times to try to replicate a model going off/on line. All this occurs with out issue.
You mentioned the cams were "unstable" in your 8.25pm post.
Your logs don't show anything out of the ordinary - a recording from chaturbate for around 15:47 (21.9MB) before they were collected. No memory errors like you were getting before. Did it hang and you had to kill JMR whilst these logs were being collected?
Here are we logs
LibertyX
Sometimes i have the Problem then i open a new Stream The Media Recorder completely hangs.
And to close and restart the Program will not resolve this Problem. I must close the Program and then i must kill the jrmp.exe Process in Task Manager after that ist works till it hangs again :(
I have the Problem on 2 Computers (Win7 64bit 8G Ram)
I have tried to make Debug Logs but i can not say if it works