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Can't record PBS

I've tried recording a show that's available for the public instead of PBS Passport. I keep getting the "No player found to DVR" error message but the video has already started playing. I've even tried to Drag and Drop URL and I still get incomplete recordings of video and audio that can't play. I haven't had any other problems with sites like netflix or HBONow. Please help. TIA


Please provide the url to the video. 

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