I have windows 11 and when trying to download from Amazon music my internet randomly shuts down.
I spent hours with HP trying to solve the issue and no fix. Looking through my system the only thing I see is I can’t turn on memory protection because of Jaksta_ve.Sys .
How can I solve this issue, one fix I saw was to add jaksta to my list of approved firewall programs, but don’t know how to find the file to set it as approved search doesn’t bring it up
Tim Moser