Jaksta

i get no sound withe video.

please assist,

john

Hi John,

Can you try a few things:

First just reinstall it, in case it has lost permissions to capture the audio:

https://www.jaksta.com/download/mac/jaksta-screen-recorder

When Jaksta Screen Recorder is recording, make sure you turn the volume up high.

When you play back the recorded video afterwards, turn its volume up high. It's possible the sound is very quiet.

Any luck?

Thanks,

Ben

Jaksta Support

i have installed the new version of mac os sierra 10.12

would this be causing my "no sound" problem?